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GENERAL
Glass and Crystal Blanks
Catalogue from just 1 of my suppliers
LESLEY
PYKE LTD
GLASS ENGRAVING
Lesley Pyke is a limited company registered in England number 7337000
Unit 15b Halesworth Business Centre, Norwich Rd, Halesworth, Suffolk IP19 8QJ .........telephone 01986 874634
GLASS ENGRAVING COMMISSIONS - a general note for customers
I POST WORLDWIDE
Note that for countries OUTSIDE UK parcels should be kept to a reasonable size. Final box measurements 90cm x 90 x 90. Should the final weight exceed 2kg, the postage cost increases greatly!
A first time customer of engraved glass is often unsure of "how it all works" so here are a few ideas, surmised after taking engraving commissions since 1983.
* IDEAS: Remember there is nothing "standard" about my work, every order is different. As long as I have an idea of what you require I will create something for you.
*THE GLASS BLANK: I have an extensive selection of glass and crystal and as a supplier, if you wish to bring your own glass, you will be charged "customer's own glass" and you will leave it at your own risk, also not all glass is suitable for what you may want engraved. But do not be put off if you have something particular that you have and would like engraved for one reason or another, just ask.
*ARTWORK: This comes in many forms, photographs, sketches and drawings, weblinks and of course my imagination. As I said, every job is different! Whatever the case, I will ensure that the finished design works in sympathy with the shape of the glass so even the most simple engraving is most pleasing to the eye.
* ENGRAVING: Most customers happily leave it entirely up to me once the glass has been selected and the subject discussed. Then there are those who are far more specific, the most important thing for the engraver is that the customer is happy. In some cases artwork or a computer generated image of the finished piece can be requested prior to commencing engraving. The latter may incur a charge.
* COST: It is useful to know the customers budget. There can be a number of ways in which to execute the work so I need to establish which it is to be and the limitations.
*PAYMENT: Payment is generally required in advance to secure the order. I take all major cards, cheques, cash, PayPal and bank transfer . (add 3% for PayPal payments) For card payments where you the customer are not present, please phone me 01986 874634 .....international: +44 1986 874634
* TIME LIMIT / DELIVERY: This is agreed on at the time of ordering. Always ask if you need something urgent...I have been known to send a customer off for a cup of tea on Christmas eve whilst I engrave something quickly. If I can I will. However generally something simple can be completed within a few days, larger more complicated pieces require much more notice.
* I do not mend chipped or broken glass.
***GIFT SERVICE***
If you would like a personalised gift, engraved and posted direct to the recipient with a greetings card, simply e mail me with your request. I can send you a photo of the finished piece.
